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Stress Relievers
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HOME > GENERAL INFORMATION

ARTWORK: There is no additional art charge if clean, clear or camera ready art is provided. Vector art is preferred. Straight line copy is available in standard typestyles at no charge. If curved arc or standard border is desired, add $7.50 . No additional art will be charged for up to 150% enlargement or 50% reduction of copy size. For dot patterns (half-tones), provide 45 line dots for hats, and 55 line dots for shirts. (Hats will require 1 add’l imprint color for trapping dot pattern). If not specified on order to use exact size supplied, Express Line will modify size to best suit imprint area. Complex art, color separations, or reproducing a sketch will incur an art charge. Art charges over $20.00 will be quoted before production. Art charges under $20.00 will be invoiced if necessary without prior approval or delay in production. Artwork will be returned upon request. Digitizing conversion charge for transparencies using Hi-Tek Color: $75 . Art may be e-mailed to art@hitekcolor.com. Include PO# and company name on subject line.

CANCELLATIONS:
Cancellations must be approved by Express Line, and must be confirmed in writing. All costs incurred prior to the time of cancellation will be charged, including a 20% restocking charge on shirts and special orders.
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CAP COLORS:
For all two-tone caps, the crown color is listed first, followed by the color of the bill.
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CHANGE OF COLOR:
$18.75 per color.
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COMBINED PRODUCT FOR QUANTITY PRICING:
All caps may be combined for quantity pricing if the exact size of imprint, design, and type of imprinting is used. Similarly, all shirts may be combined under the same conditions. However, different types of items may not be combined. Each item will be treated as a separate order.
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COPYRIGHTS & TRADEMARKS:
Submission of an order to Express Line conveys that all necessary copyright & trademark laws have been satisfied and that Express Line will not be held responsible in any way for possible violations. For slides & transparencies, send a signed waiver from the owner.
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CUSTOMER-SUPPLIED EMBLEMS:
$.15 w/48 pc. min., heatsealed.
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CUSTOMER’S OWN GOODS:
Silkscreening, Suede Puff® and embroidery are available on customer’s supplied garments. Custom or special items to be printed must be approved prior to submitting an order, and will receive a special price quote. No COD shipments will be accepted. All incoming goods must specify your company name & PO# on the box. Express Line maintains quality standards, however, we do not assume responsibility for occasional misprints within industry allowances and are not responsible for customer’s goods. Call for contract price list.
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CUSTOMIZED CAPS: SCRAMBLED EGGS:
$1.25 ea.Gold, Silver.
LEATHER STRAP w/BRASS BUCKLE: $.75 ea. White, Black, Tan.
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DROP SHIPMENTS:
No add’l chg for first location, $5 ea add’l location.
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EMBROIDERY:
To determine the stitch count, fax your art, specifying the exact size, and we’ll fax back a quote. Minimum height of lettering is 3/16”. Imprint on caps is centered based on the position of the cap bill. Express Line will provide a copy of embroidery tape for $25 each upon request. Tape Charge for new orders: $93.75 for designs up to 5,000 stitches plus $18.75 ea add’l 1,000 stitches. Straight line stock lettering/minor edit tape charge: $30 .
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EMBROIDERED PERSONALIZATION:
$5.00 per word.
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LARGE QUANTITY PRICING:
Call factory for special quote.
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LESS THAN MINIMUM CHARGES:
1/2 or more of minimum quantity break: $15 . 1/4 to < 1/2 of minimum quantity: $30 . Less than this will be charged as proofs.
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OVERRUNS AND UNDERRUNS:
The factory reserves the right to over or under ship by 5%. Exact quantities are normally shipped.
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PAPER PROOFS:
Provided on your request at no add’l charge.
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PREPRODUCTION PROOFS:

Suede Puff® Caps, Embroidered Sewouts, Putty, Cats Paws & Pacific Coolers: $5.00
Embroidered Caps: $10.00
Mousepads, Coasters, & Wrist Rests: $10.00 . MPCALC:$15
Shirts & Totes: Cost of the item PLUS: $15 per screen for silkscreened, $10 for embroidered, $15 for Hi-Tek. Freight for proofs, samples and artwork return is $4 minimum, or actual freight incurred.
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PRICING:
Prices are subject to change without notice.
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PRODUCTION TIME:
Normal time is 10 working days from receipt of order at the factory. For orders requiring proof approval or customized caps, add 5 working days. For rush orders, call to secure a shipping date and additional charges.
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RANDOM SAMPLES:
Caps, Coolers, Mouse Pads & Coasters: 20% off end column. All other random imprinted or blank samples will be charged at end column pricing. Samples are not returnable. Freight for proofs & samples is $4 minimum, or actual freight incurred.
RETURNS: No returns will be accepted without prior authorization from Express Line. Returns must be requested within 10 days of receipt of the order. Blank goods, shirts, or special ordered goods cancelled before production will be subject to a 15% restocking charge. Blank Red Kap work apparel items are not returnable or refundable.
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RETURNS:
No returns will be accepted without prior authorization from Express Line. Returns must be requested within 10 days of receipt of the order. Blank goods, shirts, or special ordered goods cancelled before production will be subject to a 20% restocking charge. Blank Red Kap work apparel items are not returnable or refundable.
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RUSH ORDERS:
Receipt of an order less than 7 working days prior to shipping will be considered a rush order. Call to secure a shipping date and additional charges.
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SECOND SIDE IMPRINT ON CAPS AND TOTES:
Suede Puff® or silkscreened: 24-95 $1.17 , 96&up $.75 for one color, $.37 ea add’l color plus setup chgs. Embroidered 5,000 stitches or less: 48-95 $3.17 , 96&up $2.58 plus $.33 ea add’l 1,000 st. plus tape charge.
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SET-UP CHARGES FOR SILKSCREENING & SUEDE PUFF:
$37.50 per color. Screens will be held for 18 months. Finely detailed art may not be suitable for one color Suede Puff® and may require a second fill color and screen charge.
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SET-UP CHARGES FOR HI-TEK COLOR: $75.00 .

Change of straight-line copy/minor edits: $37.50
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SET-UP CHARGES FOR FOUR COLOR PROCESS:
Film Separation Charge: $62.50 per separation
Screen Set-up Charge: $37.50
per separation
Reorder Set-Up Charge: $15.75
per separation
Running Charge: $.30 per shirt, per separation added to 1-color price
Preproduction Proof Charge ( required) : Cost of garment + $15 per screen

All art charges will be quoted.
Changes to the order will be chargeable and will delay the order.
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SHIPPING & PACKAGING:
All shipments are F.O.B. factory. Express Line is not responsible for carrier delays. Caps are boxed 24 or 25 per inner box, 144 or 150 per outer box with an approx weight of 35 lbs per gross. Shirts are flat folded by dozens. 1/4" mouse pads are packed 150 per case & 1/8" mouse pads have 300 per case, both weighing about 52 lbs. Most normal shipments are UPS ground. Frt for proofs, samples, and overruns is $4 minimum. Shipping by Parcel Post is not available.
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SPEC SAMPLES:
CAPS: Suede Puff®: $15.00 for one color imprint plus $5.00 ea. add‘l color. Embroidered: $15.00 plus tape charge. Duplicate cap spec samples in the same shipment: $8.00 ea.
PACIFIC COOLERS: $10.00 for one color imprint plus $5.00
ea add'l color.
SHIRTS & TOTES: Silkscreened: $15.00 setup per color plus the minimum quantity pricing per garment. Hi-Tek Color: $15.00 plus the min. quantity pricing per garment & setup charge. Embroidered: $15.00 plus the min. quantity pricing per garment & tape charge.
MOUSE PADS, WRISTRESTS,COASTERS, PUTTY & CATS PAWS: $15.00 plus setup charge. MPCALC: $20 plus set-up chg. Any art incurred in producing a spec sample will be charged. Freight for proofs & samples is $4
minimum, or actual freight incurred.
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SPLIT SHIPMENTS: No add’l charge. Catalog minimums apply.
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STANDARD IMPRINT COLORS:
Due to the characteristics of the
different printing processes, all PMS numbers are approximate and shades may vary on various color substrates. All custom colors other than the standard colors below will incur a $25.00 charge on the first order. (No charge for PMS colors on silkscreened shirts.)
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EMBROIDERY STANDARD THREAD COLORS

White, Black, PMS Warm Red, Ivory (9220C), Royal Blue (286C), Navy (282C), Lt Blue (283C), Reflex Blue, Process Blue, Pacific Blue (285C), Oriental Blue (659C), Aquamarine (311C), Burgundy (202C), Wild Pink (223C), Dusty Rose (215C), Red (186C), Scarlet (1930C), Dark Lavender (2577C), Purple (2627C), Teal Green (321C), Jade (328C), Lt Green (375C), Kelly Green (356C), Deep Green (349C), Dark Green (3435C), Pantone Yellow, Gold (116C), Old Gold (1245C), Rust (167C), Mango (137C), Pumpkin (151C), Orange (172C), Tan (728C), Chocolate (470C), Brown (476C), Silver (5315C), Dover Gray (5305C), Charcoal Gray (425C), Metallic Gold*, Metallic Silver*, Neon Pink* (*$.55 (g) ea for neon & metallic thread)
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SUEDE PUFF® STANDARD INK COLORS

Black, White, Gold (116U), Yellow (108U), Lemon (Yellow U), Orange (172U), Bright Red (185U), Fuschia (Rhodamine Red U), Purple (265U), Process Blue, Columbia Blue (298U), Light Blue (283U), Medium Blue (300U), Royal (286U), Reflex Blue, Navy (288U), Forest Green (343U), Kelly Green (347U), Light Green (382U), Turquoise (320U), Brown (175U), Tan (467U), Cream Ivory (155C), Rust (159U), Dk. Gray (430U), Gray (428U), Maroon (208U), Flesh Pink (176U), Neon Pink*, Neon Yellow*, Neon Green* (*$.20(g) ea for neon)
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SILKSCREENED SHIRT OR SUBLIMATION MOUSE PAD STANDARD INK COLORS

Black, White, Lemon Yellow, Gold (123U), Brown (175U), Red (186U), Maroon (208U), Purple (265U), Process Blue, Royal (286U), Navy (288U), Turquoise (320U), Kelly (347U), Forest Green (343U), Gray (430U), Neons: Pink*, Blue*, Green*, Yellow*, Orange* (*$.20(g) ea for neon, metallic, or standard puff ink–neon & puff n/a on sublimation mousepads.)
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